When you move-out, we will check your room for any damage that might have been caused. If there are no issues, and your rent is fully paid, you will get your deposit and Community Membership Bond (if you paid one) back in full within 10 working days.
If we need to talk to you about any issues, we will be in contact within 10 working days of you leaving to discuss rectifying these issues. Your deposit will then be returned to you within 30 working days of us agreeing how much you’ll get back. This includes money which has been paid both into the Community Membership Bond and into the DPS.
If there is a dispute over the amount to be returned, then your deposit will be protected in the DPS scheme until the issue is sorted out.
If this doesn't answer your query, then get in touch via firstname.lastname@example.org