How to get in contact with the sales team, community team, maintenance team and finance team.
Sales Team - if you would like to become a Lyvly member.
If you’re interested in becoming a Lyvly member (why wouldn’t you be?!) then reach out to our sales team who can help you find your dream home. Grace, Casey or Ryan would be more than happy to help! Reach out to them at hello@lyvly.uk or give them a call on 0203 514 5923.
Members Team - if you have a question that isn’t answered by the knowledge base.
Lots of our frequently asked questions are answered here on our knowledge base. If you can’t find what you’re looking for or have a more specific enquiry, then get in touch with the community team on members@lyvly.uk or give them a call on 0203 868 7423. Olivia or Lucy will be able to help.
Maintenance Team - if there’s anything you’re not happy with in your home.
If you have an issue within your home that you would like to report, anything from your Netflix has logged out to having no hot water, the quickest way to reach the maintenance team is through submitting a ticket.
If you feel that you can only express your issue via email however, then do please get in touch with members@lyvly.uk and Ellie will be more than happy to help.
Finance Team - if you have a financial query that isn’t answered by the knowledge base.
If you have a financial query that isn’t answered by the knowledge base, anything from an unrecognised charge on your invoice or concerned that your rent may be a few days late this month, then get in touch with billing@lyvly.uk. Peter will be more than happy to help.